How We Track Your Activity
Last updated: February 2025
We track how you interact with lomvireqosa.com through various technologies. This page explains what we collect, why we need it, and how you can adjust these settings. Think of this as your guide to understanding what happens behind the scenes when you visit our financial education platform.
What Actually Gets Tracked
When you browse our site, small text files called cookies get stored on your device. They help us remember your preferences and understand how people use our platform. But cookies aren't the only tracking method we use.
We also use pixel tags, web beacons, and local storage. These sound more mysterious than they really are. A pixel tag is basically a tiny invisible image that tells us when you've viewed a page. Local storage is similar to cookies but can hold more information and doesn't automatically get sent to our servers with every request.
Session IDs track your journey through our site during a single visit. They expire when you close your browser. We use these to keep you logged in as you move between pages and to prevent you from having to re-enter information you've already provided.
The Different Types We Use
These keep the site functional. Without them, you couldn't log into your account, navigate between pages securely, or access learning materials. We can't turn these off because the platform wouldn't work properly.
These remember your choices like preferred language settings, whether you want videos to autoplay, or which view format you like for course materials. They make return visits more convenient by keeping your preferences intact.
We track which pages get visited most, how long people spend on different sections, and where they encounter problems. This helps us figure out what content resonates and what needs improvement. All data gets aggregated so we're looking at patterns, not individual behavior.
These track whether you came from an advertisement and help us show relevant educational opportunities. They also prevent you from seeing the same ad repeatedly. If you've shown interest in retirement planning, we might show you related content instead of topics you've already explored.
Why This Matters for Your Experience
Tracking isn't just about collecting data for its own sake. Here's what actually happens with the information we gather.
- We analyze which learning modules people complete versus which ones they abandon halfway through. If everyone drops off at the same point in a course, that's our cue to rewrite that section.
- Your login session stays active so you don't get kicked out while taking notes or watching a video. Nothing more frustrating than losing your place because the system logged you out.
- We remember if you've already dismissed certain notifications or announcements so we're not showing you the same message every time you visit.
- When you search for topics, we can suggest related resources based on what other learners with similar interests found helpful.
- We track error messages and technical issues to prioritize fixes. If lots of people are hitting the same bug, we need to know about it quickly.
- Your progress through courses gets saved automatically so you can pick up exactly where you left off, even if you switch devices.
The analytical data helps us make better decisions about content development. If we see that articles about investment basics get way more engagement than advanced portfolio theory, that tells us where to focus our writing efforts.
How Long We Keep This Information
Session Data
Gets wiped when you close your browser. This includes temporary authentication tokens and navigation history for your current visit.
Functional Preferences
Usually stored for 12 months. Things like your timezone setting, preferred layout view, or whether you want email notifications about new courses.
Analytics Information
We keep aggregated analytics for up to 26 months to spot long-term trends. Individual session data gets anonymized after 14 months.
Marketing Tracking
These typically expire after 90 days, though some advertising platform cookies might last up to 13 months depending on the service.
You can clear all cookies from your browser at any time, which immediately removes any tracking data we've stored on your device. Just know that you'll need to reset your preferences and log in again.
Taking Control of Your Settings
Every modern browser gives you tools to manage cookies. The exact steps vary, but the general concept stays the same across all platforms.
You can block all cookies, allow only first-party cookies, or selectively approve individual sites. Be aware that blocking essential cookies will break parts of the site. You won't be able to log in or access personalized features.
Settings → Privacy and Security → Cookies and other site data. You can block third-party cookies while keeping first-party ones active.
Preferences → Privacy and Security → Cookies and Site Data. Firefox offers enhanced tracking protection that blocks many marketing cookies by default.
Preferences → Privacy → Manage Website Data. Safari already blocks most third-party cookies automatically unless you change this setting.
Settings → Privacy, search, and services → Cookies and site permissions. Edge uses similar controls to Chrome with three prevention levels.
Mobile browsers have comparable options in their settings menus. Look for privacy or security sections within your browser app settings.
Some tracking comes from external services we integrate with, like video hosting platforms or analytics providers. These companies have their own privacy policies governing how they handle data. When you interact with embedded content from these services, they may set their own cookies according to their policies, not ours.
Changes to Our Tracking Methods
Technology changes, and so do our tracking needs. When we add new tracking tools or modify existing ones significantly, we'll update this page with the current date at the top.
We might add new analytics providers, integrate different marketing platforms, or adopt emerging privacy-preserving tracking technologies. Check back periodically if you want to stay informed about what's happening behind the scenes.
Major changes that affect your privacy will also get announced through email if you're registered with us. We won't silently introduce tracking that collects substantially different types of information without giving you notice.
Questions About Our Tracking
If something about our tracking practices isn't clear, or you want specific details about what data we've collected from your visits, get in touch with us.
Email us at help@lomvireqosa.com or call +61 411 172 619 during business hours.
Our office is located at 370 Harbour Drv, Coffs Harbour, NSW, 2450, Australia if you prefer written correspondence.